Cookie Policy
This Cookie Policy explains how Quantinal uses cookies and similar technologies when you visit our platform and website. It covers what these technologies are, why we use them, and your rights to control their use. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They are widely used to make websites function properly, remember your preferences, and provide usage information to site operators. First-party cookies are set by Quantinal directly; third-party cookies are set by our service partners for the purposes described below.
2. Why We Use Cookies
- Authentication: To recognize you when you log in and maintain your session securely
- Security: To protect your account, detect fraudulent activity, and enforce rate limiting
- Preferences: To remember your settings and personalize your experience
- Analytics: To understand how users interact with our platform and identify areas for improvement
- Performance: To optimize page load times and service reliability
3. Types of Cookies We Use
Essential Cookies (Required)
These cookies are strictly necessary for the platform to function. They enable core features like authentication, security, and session management. These cookies cannot be disabled as the Services would not work without them. Essential cookies are typically set in response to actions you take, such as logging in or setting preferences.
Retention: Session cookies expire when you close your browser. Persistent essential cookies (such as authentication tokens) typically expire within 7–30 days.
Functional Cookies
These cookies remember your preferences and settings, such as your preferred theme, layout, display options, or consent choices. They enhance your experience but are not strictly necessary for the platform to function.
Retention: Up to 12 months.
Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting aggregated, anonymized information. We use privacy-focused analytics that do not track you across other websites and do not build advertising profiles.
Retention: Up to 12 months.
4. Third-Party Cookies
We use a limited number of third-party services that may set their own cookies on your device:
- Stripe — for payment processing and fraud prevention (privacy policy)
- Google — for authentication (OAuth) and bot protection (reCAPTCHA) (privacy policy)
We do not use advertising cookies and do not participate in cross-site advertising networks. Third-party cookies are governed by the respective provider's privacy policy.
5. Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Here's how in popular browsers:
We may also provide cookie preference controls within the platform. Where available, you can adjust your preferences through these controls at any time.
Note: Blocking essential cookies will prevent you from logging in and using core platform features.
6. Similar Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage & Session Storage: Used to store preferences and improve performance. Subject to the same controls described in this policy.
- Web Beacons (Pixels): Small transparent images that may be included in emails to confirm delivery and measure engagement. You can disable these by configuring your email client to block remote images.
7. Do Not Track
Some browsers include a “Do Not Track” (DNT) feature. There is currently no universally accepted standard for how to respond to DNT signals, so we do not currently respond to them. However, our privacy-focused analytics already avoid cross-site tracking, and you can control cookies through the methods described above.
8. Updates to This Policy
We may update this Cookie Policy from time to time. For significant changes, we will notify you through the platform or via email. The effective date at the top of this page will be updated accordingly. Continued use of our Services after changes take effect constitutes your acceptance of the updated Cookie Policy.
9. Contact Us
If you have questions about our use of cookies or this policy, please contact us through the support channels available on our website at www.quantinal.ai.